Privacy Policy

Last Updated: 06/10/25

Welcome to Baier Auto Transport and Logistics. We are committed to protecting customer privacy and ensuring transparency about how we handle your personal information. This Privacy Notice outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications — including text messaging via 10-digit long codes (10DLC).

1. Information We Collect

When you interact with our website or request services or quotes, we may collect:

Personal Information: Name, phone number, email address, pickup/delivery locations, vehicle details, and payment info (if applicable)
Communication Data: SMS replies, email responses, call records (only metadata, not content)
Technical Information: IP address, browser type, device data, and pages visited

2. How We Use Your Information

We use your data to:

Provide and coordinate vehicle transport and logistics services
Communicate updates and confirmations by phone, email, or SMS
Improve our website and service experience
Process payments and issue receipts
Comply with legal requirements

3. SMS/Text Messaging Compliance (10DLC)

We use registered 10DLC phone numbers for SMS to ensure reliable and secure communications.

Consent Required: You will only receive text messages if you’ve opted in.
Message Purposes: Quoting, Updates, confirmations, ETA notices, delivery info
Frequency: Limited to necessary communications related to your service
Opt-Out: Reply STOP at any time to unsubscribe
Help: Reply HELP or contact us directly for assistance
Rates: Message and data rates may apply based on your mobile plan

4. Information Sharing

We do not sell or share consumer personal information. In some cases we may share limited data with:

Trusted and contracted service providers and carriers
Payment processors
Legal authorities when required by law

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. All partners are required to uphold strict data protection standards and comply with our non-solicitation agreement.

5. Your Privacy Choices

You have the right to:

Access or update your information
Request deletion of your data
Withdraw consent for communications

6. Data Security

We use encryption, secure servers, and access controls to protect your data. While no system is 100% secure, we follow industry best practices to reduce risks.

7. Cookies & Tracking

Our website may use cookies or analytics tools to understand site usage and improve functionality. You can adjust cookie settings in your browser.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect children’s data.

9. Updates to This Notice

We may revise this Privacy Notice as our services evolve. Check this page periodically for updates.

10. Contact Us

Questions? Concerns?
Baier Auto Transport and Logistics
📧 cars@baiertransport.com 📞 603-490-7309